Presentation in short
Motivational speaker, creator of perspective and coach with strong passion for the customer. MBA aiming in marketing from Gothenburg School of Economics. Experiences from different service areas such as travel, restaurant and banking. Background as a CRM-consultant, account leader and owner of an advertising agency. Several diplomas (Guldnyckeln) for Direct Marketing campaigns with great results. One of the founders of the Swedish coachnetwork EffekTeam (www.effekteam.se) where he worked during 6 years with business development, consultant, coach and motivational speaker. Since 05/06 back in business with his own company - - Relationsbyggarna AB.
Founder of coacha.nu, a meeting place for your development as leader and human being. The Network for all people seeking for inspiration and knowledge in the coaching field or want a coach themselves. Seminars. Forum. Coachagency.
Founder of www.passionochperspektiv.se. Your webshop for customercare, experiences, personal growth and travelling. Something to like. Something to enjoy. Something to develop from. Something to be influenced by. Something extraordinary.
Author of a free weekly newsletter in Swedish for your personal and professional growth (“Veckans Coachtips”). About coaching, service management, communication, leadership and personal success.
Experiences from marketing and customer service development in ie: travelindustry, finance, banking, lighting, medical articles, publishing, hotel, energy, experience-industry and retailing. He is straight forward, openminded and is a very good relationsship Är som konsult rak, öppen, påläst och har lätt för att skapa förtroende.
More? Values
Well esteemed motivational speaker:
One of Swedens best speaker in the field of customer service and care, communication, motivation, personal growth, leadership and coaching. He has the talent to show thoughts, new ideas as well as pitfalls in a very entertaining way. With a mix of theory and theatre he´ll bring new insights to the audiences and smiles of recognition to change and behave different.
Engaged by speaker agencys as speaker to various conferences and seminars, both in Sweden and abroad. His eductational style is coaching and leave traces behind. A very well esteemed motivational speaker!
Creative creator of perspective:
Works as creator of perspective and as a business developer in the field of customer orientation. Welldemanded as speakingpartner and also engaged as coach in leadership and coaching. He is realizing customerized development and educations in marketing, relationsship marketing, customer dialogue, customer service, communication, leadership and coaching.
Demanding coach:
Certified NLP Trainer and certified HNLP Coach. Work as individual coach to leaders och mangament groups. Autorized in IPU Profilanalys ® (DISC).
Author worth reading:
Author of the books ”Kunden är ditt varumärke”(1999) and ”Servicekompassen - framgångsfaktorer för service i mästarklass” (2004). About relationship marketing, customer care and service in masterclass.
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